Return Polciy

We have a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags attached and in the original packaging. You will also need the receipt or proof of purchase.

To start a return, fill out the contact form on the home page.

If you have any return questions, you can always contact us at patialadecors@gmail.com

Damage and problems

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or you receive the wrong item so that we can assess and resolve the issue.

Exceptions/Non-returnable items

Certain types of items cannot be returned, such as: B. perishable goods (e.g. food, flowers or plants), customized products (e.g. special orders or personalized items) and personal care products (e.g. beauty products). We also do not accept returns for hazardous materials, flammable liquids or gases.

Please contact us if you have any questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift vouchers